AFTER-SALES SERVICE
Warranty Policy
MMC warrants all products under normal use and wear to be free from defects in material and workmanship for a period of one (1) year from the date of purchase (invoice date).
If, under normal use and wear, the product becomes defective in materials or workmanship and is returned to MMC during the warranty period, the product will be repaired. MMC reserves the right to replace a product under warranty without cost for the Partner.
Customer will be required to provide proof of purchase with date (invoice date). Reconditioned replacement components, parts, units or materials may be used if the product is repaired or replaced. Costs incurred in the removal, deinstallation or reinstallation of the product are not covered by warranty.
Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors.
Damage caused by unauthorized modification, disassembly, or shell opening not in accordance with official instructions or manuals.
Water damage or other damages caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals.
Damage caused by a non-authorized service provider.
Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger.
Damage caused by flights which did not follow instruction manual recommendations.
Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).
Damage caused by operating the product in an environment suffering from interference from other wireless devices (i.e. transmitter, video-downlink, Wi-Fi signals, etc.).
Damage caused by operating the product at a weight greater than the safe takeoff weight, as specified by instruction manuals.
Damage caused by a forced flight when components have aged or been damaged.
Damage caused by reliability or compatibility issues when using unauthorized third-party parts.
Damage caused by operating the unit with a low-charged or defective battery.
Uninterrupted or error-free operation of a product.
Loss of, or damage to, your data by a product.
Any software programs, whether provided with the product or installed subsequently.
Failure of, or damage caused by, any third party products, including those that MMC may provide or integrate into the MMC product at your request.
Damage resulting from any non-MMC technical or other support, such as assistance with “how-to” questions or inaccurate product set-up and installation.
Products or parts with an altered identification label or from which the identification label has been removed.
